Privacy policy
At keepclose.se, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or make a purchase from us.
We process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation.
Data Controller
Playdice AB / keepclose.se
Ubbyvägen
762 94 Rimbo
Sweden
Email: keepclose@playdice.se
What Personal Data Do We Collect?
When you make a purchase from us or contact us, we may collect the following information:
- Name
- Address
- Delivery address
- Telephone number
- Email address
- Payment information (securely processed by our payment providers)
- Order history
- IP address
- Information about how you use our website
Why Do We Collect Your Personal Data?
We process your personal data in order to:
- process and deliver your order
- process payments
- provide customer service
- handle returns and complaints
- comply with legal requirements
- improve our website and services
- send you information about your order
If you have given your consent, we may also send you newsletters and promotional offers.
Payments
Payments are processed by our payment partners through Shopify.
keepclose.se never stores your card details.
Cookies
We use cookies to:
- ensure that the website functions correctly
- improve the user experience
- analyse website traffic
- display relevant advertising
You can change or withdraw your consent at any time through our cookie banner.
Sharing of Personal Data
We never sell your personal data.
We only share information when necessary with, for example:
- Shopify
- payment providers
- shipping and delivery companies
- IT service providers
- public authorities when required by law
Our service providers and partners process your personal data only in accordance with applicable data protection legislation.
International Data Transfers
Some of our service providers, including Shopify, may process personal data outside the EU/EEA.
When this occurs, appropriate safeguards required under the GDPR are used, such as the European Commission's Standard Contractual Clauses (SCCs).
How Long Do We Keep Your Personal Data?
We retain your personal data only for as long as necessary to:
- fulfil our contract with you
- comply with accounting and tax legislation
- handle complaints and claims
- comply with other legal obligations
When your personal data is no longer required, it will be deleted or anonymised.
Your Rights
You have the right to:
- receive information about the personal data we process about you
- request correction of inaccurate personal data
- request deletion of your personal data
- object to certain types of processing
- request restriction of processing
- receive your personal data in a structured format (data portability)
- withdraw previously given consent
If you wish to exercise any of these rights, please contact us.
Security
We use appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse.
However, no method of transmitting data over the internet is completely secure.
Children
keepclose.se is not intended for persons under the age of 18, and we do not knowingly collect personal data from children.
Changes to This Privacy Policy
We may update this Privacy Policy when necessary.
The latest version will always be available on our website.
Contact Us
If you have any questions about how we process your personal data, you are always welcome to contact us.